Earn up to £100 for every customer you send our way

Viva Partner Programme — Terms & Conditions

1. Joining. The Viva partner programme is open to businesses and individual professionals — gyms, studios, personal trainers, nutritionists, therapists and similar — free of charge. No purchase or minimum commitment is required, and there is no exclusivity: partnering with Viva does not restrict who else you work with.
2. Your customers’ offer. Customers who subscribe using your partner code receive 50% off their first 2 deliveries, followed by our standard 10% off every delivery thereafter for as long as their subscription continues. The offer is available to new Viva customers only (no previous paid orders) and cannot be combined with any other introductory offer. A partner code cannot be used by the partner themselves.
3. Your rewards. For each customer who subscribes with your code, you earn Viva credit in stages: £10 when their first order is completed and paid; £10 once they have been a customer for 1 month; £30 at 6 months; and £50 at 12 months — up to £100 per customer. There is no limit to the number of customers you may introduce.
4. How months are counted. A milestone is reached once both enough time has passed since that customer’s first order (28, 168 or 336 days respectively) and they have received enough paid deliveries (4, 24 or 48 respectively). If they pause or take a break, the milestone is delayed but never forfeited.
5. Receiving your rewards. If you are not a Viva subscriber, you can request payment of your balance once it reaches £20 using the claim option on your dashboard; our team will contact you to arrange payment securely. If you are an active Viva subscriber, your credit is applied automatically to your own upcoming deliveries instead — you don’t need to do anything.
6. Expiry. Each credit expires 12 months after it is earned if it has not been used or claimed. We’ll remind you before any credit expires, provided we hold an email address for you.
7. Fair use. Rewards are not earned for self-referrals, referrals within the partner’s own household beyond a reasonable number, or referrals we identify as duplicate or artificial. Viva reserves the right to review, withhold or decline rewards where fraudulent, duplicate or self-generated referrals are suspected.
8. Your details and ours. When someone uses your partner link we show them your business name, so they know who sent them. We never share your email address or any other details with them. You may use the Viva name and your partner code to promote the offer to your own customers; please don’t present yourself as an employee or agent of Viva, or make claims about our meals we haven’t made ourselves.
9. General. Partner credit has no cash value except as described in section 5, and is non-transferable. Either side may end the arrangement at any time; rewards already earned will always be honoured. Viva may amend or withdraw the programme at any time.