This privacy policy governs the manner in which Viva Ltd collects, uses, maintains and discloses information collected from users (each, a “User”) of the viva.je website (“Site”). This privacy policy applies to the Site and all products and services offered by Viva Ltd.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, make a payment, register on the site, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name and email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. This may include browser name, device type, operating system, internet service provider, and other technical information.
Viva Ltd may collect and use Users’ personal information for the following purposes:
This site uses cookies to enhance user experience, retain preferences, and provide analytics and advertising data. You may choose to set your browser to refuse cookies or alert you when cookies are being sent. This may affect some parts of the Site’s functionality.
Viva Ltd uses Google Analytics to help understand user interaction with the Site. Google may process this data on its servers, including in the United States, and may share it with third parties where required by law or on their behalf. IP addresses are anonymised where possible. You may opt out using your browser settings or Google’s opt-out tool.
Viva Ltd uses Google Ads Remarketing to show tailored ads to previous visitors on other websites. Cookies track pages visited on viva.je and help Google display relevant ads. These cookies do not identify individuals. You can opt out at Google Ads Settings or via Network Advertising.
We use Facebook Custom Audiences to deliver ads to visitors who have engaged with our Site. This uses anonymised data. You may opt out by adjusting your cookie preferences on our site.
We use LinkedIn Insight for remarketing purposes. LinkedIn places a non-identifying cookie to track Site interactions and serve relevant ads. You can manage consent via our cookie settings.
We adopt appropriate data collection, storage, processing, and security measures to protect against unauthorised access, alteration, or destruction of your personal information, including login, order, and contact data.
We do not sell, trade, or rent personal information. We may share general aggregated demographic data not linked to any personal ID for business analytics purposes.
Our Site may contain links to third-party services. We are not responsible for their privacy practices or content. Users are encouraged to review their privacy policies separately.
Viva Ltd reserves the right to update this privacy policy at any time. Changes will be noted with an updated date at the bottom of this page.
By using this Site, you agree to this policy. Continued use after changes indicates your acceptance of those updates.
If you have any questions about this privacy policy or your dealings with Viva Ltd, contact:
Viva Ltd
Hawk House, 22 Esplanade
St. Helier, Jersey, JE1 1BR
Jersey Financial Services Commission Registration No. 159627
Email: team@viva.je
This document was last updated on 11 July 2025.