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Getting Started

How is Viva different from other meal services like Hello Fresh?

· By Colm Farrington
The short answer

Viva delivers fully prepared, ready-to-eat meals built around longevity - high in protein and fibre, made with whole ingredients, and portioned for the way you actually want to eat. Hello Fresh and similar kits send you raw ingredients and recipes to cook yourself. With Viva, your meals are cooked in our Jersey kitchen and arrive ready to heat. The focus is on long-term nutrition habits with as little friction as possible.

Most meal services send you ingredients to cook yourself, which still takes 30–45 minutes of prep, cleanup, and decision-making each evening. Viva is different in three ways:

  • Ready to eat. Our meals are cooked, chilled, and delivered. Heat for a few minutes and eat — no prep, no cleanup.
  • Built for longevity. Every meal is designed around high protein, abundant fibre, whole-food ingredients, and minimal processing. No added refined sugar, no artificial preservatives.
  • Local to Jersey. Cooked here, delivered here, with ingredients sourced locally where possible.

You can customise your selection each week, change your plan, or pause. We’re built for people who want to eat well consistently, not for one-off projects.

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Getting Started

Can I place a single order, or do I have to subscribe?

Viva currently runs as a flexible subscription service rather than one-off orders. That said, there’s no minimum term and you can pause, skip, or cancel anytime from your account, so many customers use it quite flexibly around busy weeks, work, travel, or recovery.

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Getting Started

How do I sign up to Viva?

Setting up your meal plan with Viva is very easy — you can sign up online in just a few minutes. Simply choose how many meals you’d like each week, set your dietary preferences, and select your first delivery date. We’ll take it from there! After ordering, you can log into your MyViva account at any time to change your meal selection or make adjustments to your plan. You can also skip or pause deliveries whenever needed.

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Getting Started

When does my first delivery arrive after I sign up?

Your first delivery depends on when you sign up relative to our cut-off times. We require three days between your order being confirmed and the delivery day so we can source the right quantities of ingredients for prep and avoid unnecessary food wastage. If you sign up before midday on Thursday, you’ll qualify for a Sunday delivery that same week. Sign-ups completed before Sunday at midday qualify for a Wednesday delivery.

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