Pauses and skips apply to any delivery that hasn’t reached its cut-off: 12:00, three days before delivery. A delivery that’s already past its cut-off still goes ahead, and you’ll be charged for it.
If you need to stop a delivery that’s already past cut-off, email hello@viva.je as quickly as possible and we’ll see what we can do, but once the kitchen has started we can’t always pull it back.
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