Maybe - depends on timing. If you paid before midday on the cycle-start day, get in touch immediately and we'll do what we can. Between midday and 1pm, our team is reviewing late payments and deciding case by case. After 1pm, the kitchen has committed to the final order and recovery is rare. In any of those cases, we'll either include you in the delivery, add you to the next one, credit your account, or refund the charge.
We'll retry the charge a few times the same morning. If all retries fail, we'll email you a manual payment link by mid-morning. Pay before midday and we'll do everything we can to keep your delivery on schedule. Pay later than midday and we'll get in touch about your options - adding you to the next delivery, issuing a credit, or refunding the charge. Updating your card prevents this happening for future deliveries.
