Yes. After your first delivery, you have full control over which meals you receive each week. Log into your account, browse the menu, and pick what you want for the upcoming delivery. If you don't make changes before the cut-off, we'll repeat your previous selection or pick a balanced mix based on your dietary preferences. There's no extra cost for changing meals - it's just part of the plan.
Each meal has a use-by date on the label. To keep everything as fresh as possible, we currently deliver twice per week on Sundays and Wednesdays. Most customers either eat their meals within around 3 days of delivery or freeze some meals for later in the week. All meals freeze very well, except for dishes containing eggs.
No. We're all about real foods and don't use artificial preservatives in any meal. The meals stay fresh because they're cooked recently and delivered chilled - they're not engineered for a long shelf life. Natural sweetness comes from fruit and vegetables, never refined sugar substitutes. Full ingredient lists are shown for every meal before you order.
Yes. Protein is a cornerstone of how we build meals - it supports muscle, keeps you satisfied between meals, and slows the spike in blood sugar. Most Viva meals provide 25-40g of protein per serving, sourced from a mix of lean meats, eggs, pulses, and plant proteins. You can see the protein content of every meal in our menu before you order.
Set your dietary preferences in your account - vegetarian, vegan, gluten-free, plus any specific allergens to avoid - and we'll only show you meals that match. Every meal has full ingredient and allergen information visible before you order. If you have a serious allergy, please contact us before signing up so we can talk through whether Viva works for you - our kitchen handles common allergens, and we'd rather have an honest conversation up front than risk a mistake.
We source locally in Jersey wherever possible - fresh produce, meat, eggs, dairy - and supplement with carefully chosen suppliers from the UK and beyond for items we can't grow here. Local first, quality second, always. Every meal shows its key ingredients in your account so you can see exactly what you're eating.
Most meals are designed to be heated - typically 2-4 minutes in a microwave, or 10-15 minutes in an oven. Some bowls and cold dishes (breakfast puddings) are best straight from the fridge. Each meal has clear heating instructions on the label. The meals arrive chilled (not frozen), ready to heat and eat as they are.
We currently have a minimum of 5 meals per delivery to support our free delivery model. Beyond that, you can choose whatever quantity works best for you. Many customers also split their plans across Sunday and Wednesday deliveries to keep everything extra fresh.
Yes — every Viva subscriber is eligible for a free 1-on-1 consultation with Georgia, our Registered Associate Nutritionist. Whether it's discussing your goals, macros, gut health, or general nutrition, you're free to bring whatever you'd like to the session.
