12 answers · category

Meals And Nutrition.

How do I see a meal’s ingredients, allergens and nutrition?

Tap the ⓘ on the meal photo, or the photo itself, to open Meal info: ingredients, allergens, calories, macros and heating instructions.

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What do R, L, P+ and LP+ mean?

They're portion sizes: R Regular, L Large (+£2), P+ Protein+ (+£2) and LP+ Large Protein+ (+£4). Change a meal's size from its swap button.

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What does “New this season” mean?

Our menu changes through the year. New dishes show at the top of My Viva so you can rate them; with Auto-pick on, the ones you love join your picks.

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Can I choose my own meals each week?

Yes. Change any meal in My Viva until 12:00, three days before delivery. If you don't choose, Auto-pick fills the delivery from your ratings and pinned meals, or your last line-up carries forward.

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How long do Viva meals stay fresh?

Each meal has a use-by date on the label. To keep everything as fresh as possible, we currently deliver twice per week on Sundays and Wednesdays. Most customers either eat their meals within around 3 days of delivery or freeze some meals for later in the week. All meals freeze very well, except for dishes containing eggs.

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Do Viva meals contain preservatives or artificial additives?

No. We're all about real foods and don't use artificial preservatives in any meal. The meals stay fresh because they're cooked recently and delivered chilled - they're not engineered for a long shelf life. Natural sweetness comes from fruit and vegetables, never refined sugar substitutes. Full ingredient lists are shown for every meal before you order.

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Are Viva meals high in protein?

Yes. Protein is a cornerstone of how we build meals - it supports muscle, keeps you satisfied between meals, and slows the spike in blood sugar. Most Viva meals provide 25-40g of protein per serving, sourced from a mix of lean meats, eggs, pulses, and plant proteins. You can see the protein content of every meal in our menu before you order.

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What if I have dietary restrictions or allergies?

Set your filters in Meal preferences (the heart in My Viva): the proteins you eat and dietary needs. They apply to every delivery, Shuffle and Auto-pick. A meal outside them shows a grey ⓘ line so you can swap it.

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Where do Viva’s ingredients come from?

We source locally in Jersey wherever possible - fresh produce, meat, eggs, dairy - and supplement with carefully chosen suppliers from the UK and beyond for items we can't grow here. Local first, quality second, always. Every meal shows its key ingredients in your account so you can see exactly what you're eating.

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Do I need to heat the meals before eating?

Most meals are designed to be heated - typically 2-4 minutes in a microwave, or 10-15 minutes in an oven. Some bowls and cold dishes (breakfast puddings) are best straight from the fridge. Each meal has clear heating instructions on the label. The meals arrive chilled (not frozen), ready to heat and eat as they are.

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