6 answers · category

Delivery.

When do you deliver?

We deliver twice a week - Sundays and Wednesdays. You can choose one delivery day or both. Deliveries arrive between noon and 8pm on your chosen day. You don't need to be home; we can leave the box in a safe spot if you tell us where.

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What if I’m not home when you deliver?

You don't need to be home. Tell us a safe place at checkout - porch, side gate, behind a bin - and our driver will leave your box there. The box is insulated and meals are chilled, so they're fine left out for a few hours. If you don't have a safe spot, message us before delivery and we'll arrange an alternative.

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What time will my delivery arrive?

Deliveries usually arrive between around 12pm and 8pm on your chosen delivery day (Sunday and/or Wednesday). We can’t guarantee an exact time slot just yet, but if you ever need a rough ETA, feel free to message us and we’ll do our best to help.

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What’s the deadline to change my upcoming order?

You can change, skip, or pause your upcoming delivery up to three days before it arrives. The exact cut-off is midnight on the Thursday before a Sunday delivery, or midnight on the Sunday before a Wednesday delivery. After that, your order is locked in while we finalise ingredients and prepare your box.

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Can I skip a delivery without cancelling my plan?

Yes. Log into your account and choose Skip on the delivery you want to miss. As long as you do it before the cut-off (three days before delivery), you won't be charged and nothing gets sent. Your next delivery after the skip carries on as normal. You can also skip multiple weeks in a row.

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What areas in Jersey do you deliver to?

We deliver all across Jersey. Our delivery days are Sunday and Wednesday.

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