Yes. After your first delivery, you have full control over which meals you receive each week. Log into your account, browse the menu, and pick what you want for the upcoming delivery. If you don't make changes before the cut-off, we'll repeat your previous selection or pick a balanced mix based on your dietary preferences. There's no extra cost for changing meals - it's just part of the plan.
Viva currently runs as a flexible subscription service rather than one-off orders. That said, there’s no minimum term and you can pause, skip, or cancel anytime from your account, so many customers use it quite flexibly around busy weeks, work, travel, or recovery.
Viva delivers fully prepared, ready-to-eat meals built around longevity - high in protein and fibre, made with whole ingredients, and portioned for the way you actually want to eat. Hello Fresh and similar kits send you raw ingredients and recipes to cook yourself. With Viva, your meals are cooked in our Jersey kitchen and arrive ready to heat. The focus is on long-term nutrition habits with as little friction as possible.
We deliver twice a week - Sundays and Wednesdays. You can choose one delivery day or both. Deliveries arrive between noon and 8pm on your chosen day. You don't need to be home; we can leave the box in a safe spot if you tell us where.
Yes - both, and the difference matters. Skip a single delivery (or a few) if you're away or want a break. Pause your whole subscription indefinitely if you want a longer break with no charges and no deliveries until you're ready to come back. Both are done from your account; both are free; both respect the three-day cut-off (deliveries already locked in will still ship).
Each meal has a use-by date on the label. To keep everything as fresh as possible, we currently deliver twice per week on Sundays and Wednesdays. Most customers either eat their meals within around 3 days of delivery or freeze some meals for later in the week. All meals freeze very well, except for dishes containing eggs.
No. We're all about real foods and don't use artificial preservatives in any meal. The meals stay fresh because they're cooked recently and delivered chilled - they're not engineered for a long shelf life. Natural sweetness comes from fruit and vegetables, never refined sugar substitutes. Full ingredient lists are shown for every meal before you order.
Yes. Protein is a cornerstone of how we build meals - it supports muscle, keeps you satisfied between meals, and slows the spike in blood sugar. Most Viva meals provide 25-40g of protein per serving, sourced from a mix of lean meats, eggs, pulses, and plant proteins. You can see the protein content of every meal in our menu before you order.
Set your dietary preferences in your account - vegetarian, vegan, gluten-free, plus any specific allergens to avoid - and we'll only show you meals that match. Every meal has full ingredient and allergen information visible before you order. If you have a serious allergy, please contact us before signing up so we can talk through whether Viva works for you - our kitchen handles common allergens, and we'd rather have an honest conversation up front than risk a mistake.
