You can change, skip, or pause your upcoming delivery up to three days before it arrives. The exact cut-off is midnight on the Thursday before a Sunday delivery, or midnight on the Sunday before a Wednesday delivery. After that, your order is locked in while we finalise ingredients and prepare your box.
If meal selection is locked, you've passed the three-day cut-off for that delivery. The kitchen has started preparing your meals based on the selection you had at that point. You can still change meals for any future delivery - open the menu and pick a different delivery date. If you need a last-minute change, email us at hello@viva.je and we'll do what we can.
